Lori

“My name is Lori and I am a very happy customer. I had the best time of my life at Tilghman Resort. I wanted to let you know that your staff was outstanding especially Caltlin. I called your resort in desperate need of a room at the last second. My friend had booked a room on hotel.com. We had driven three half hours. Once we got to the hotel on the south end, which we ask for the North end. The reservation was not book! He was so upset. The hotel was on the phone with Hotel.com to get this all straight. I saw the sadness in his eyes because it was his birthday. I saw the look of frustration in his eyes. so while he was in the hotel. I got on my iphone and put in 4 star hotels. Your hotel came up. I called and got Caltlin Newman on the phone. I explained to her my situation and she said don’t worry I have a room for you. I went back into the hotel and told him that I have a room and Happy Birthday this is a gift from me to you. When we got to the resort Caltlin greeted us with a smile. The room was outstanding! He was so happy. The stay was great. Everyone was so great. I will return again because of Caltlin Newman customer service. “